IT help from someone who has been through CARF accreditation
For health and human service providers preparing for or maintaining CARF accreditation, technology and its policies are part of the survey. I've worked on that side of the table.
From 2017 to 2025 I led technology, safety and security at Bayside Terrace, LLC, a CARF-accredited organization, and helped write the policies that met CARF standards. I also stay in regular contact with a CARF consultant. That means I know what surveyors ask for on the technology side — data security, privacy (including HIPAA where it applies), system reliability, business continuity and documentation — and how to turn it into practical systems and written policies your staff will actually follow.
I support the technology side of accreditation. I'm not a CARF consultant and can't guarantee survey outcomes, and I'm not affiliated with or endorsed by CARF International.
How I can help with the technology side
- IT standards gap review — a look at your current technology, policies and procedures against the CARF standards that apply to you, with a clear list of what to fix first.
- Policy & procedure writing — data security and privacy, acceptable use, incident response, business continuity and disaster recovery, and technology training policies.
- Network assessment & improvement — a reliable, secure, documented network, including secure Wi-Fi (I install and manage Ubiquiti UniFi).
- Security measures — encryption, access controls and vulnerability management to protect sensitive client information.
- Backup & disaster recovery — backup and recovery you've actually tested, so you can show a surveyor it works.
- Managed IT support — monitoring, patching, helpdesk support for staff, and managed antivirus under a month-to-month Managed Services Agreement.
- Staff training — practical security, privacy and technology-use training.
- Survey documentation & readiness review — help organizing technology documentation, and a walk-through of your systems before the surveyor arrives.
Why work with me
- Real experience — eight years running technology and safety at an accredited health and human services organization, including writing its accreditation policies.
- One person, start to finish — the person who assesses your systems is the person who fixes and supports them.
- Plain language — policies and explanations written for your staff, not just for the survey binder.
- Local or remote — on-site in Lake County, IL and Kenosha County, WI, and available remotely for organizations elsewhere.
Preparing for a survey?
Tell me where you are in the process and I'll tell you honestly where technology help would make a difference. Consultations are confidential.